Serving Customers
Mostrando 379–396 de 1075 resultadosSorted by latest
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The Airbnb Way: 5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging | Joseph Michelli
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The Customer Revolution: How to Thrive When Customers Are in Control | Patricia Seybold
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Absolute Value: What Really Influences Customers in the Age of (Nearly) Perfect Information | Itamar Simonson, Emanuel Rosen
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Overpromise and Overdeliver: How to Design and Deliver Extraordinary Customer Experiences | Rick Barrera
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Building a StoryBrand: Clarify Your Message So Customers Will Listen | Donald Miller
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TrainingBriefs® Competing Customer Service Priorities
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Glad I Could Help: Real Customer Service Situations for Discussion
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Training Briefs® The Refund
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Got Performance?‚Ñ¢ Co-Workers Are Your Customers, Too!
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TrainingBriefs® There Is More We Can Do!
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TrainingBriefs® Dealing with Angry Customers
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No Problem! Serving Others with Respect‚Ñ¢
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TrainingBriefs® Serving the Customer
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TrainingBriefs® Diffusing Customer Emotions
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TrainingBriefs® Behaviors to Improve Customer Service
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TrainingBriefs® Creating a Positive Customer Experience
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Johnny the Bagger‚Ñ¢: A True Story of Customer Service
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Exceeding Internal Customer Expectations