Sales
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Servicio al cliente: El arte del lenguaje corporal
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Ventas: ABC = Siempre sé concluyente
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Consejos de venta al detal
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People Buy From People They Like
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Sales Tips: Questioning and Listening
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Sales and Customer Service: Customer Focus
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Sales Tips: Selling on the Phone
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Sales and Customer Service Essentials
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Customer Service: The Art of Body Language
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Sales: ABC = Always Be Closing
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Retail Top Tips
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Soft Skills for Call Center Staff: Upselling
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Building Strong Sales Teams
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Sales Management: Running a Sales Meeting
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Sales Effectiveness
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Creating Valuable Customer Relationships
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Understanding Customer Motivation
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Building Rapport with Customers