Industry Specific
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Hotels and Inns: Front Desk Customer Service – 01. Etiquette and Presentation
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Hotels and Inns: Food and Beverage – 01. In-Room Dining
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Front of the House: 11. Serving Guests – Time Management
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Front of the House: 10. Serving Guests – Table Service
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Front of the House: 02. Greeting and Seating Guests
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Big Ideas for Small Business: Tips for Shipping
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Banks: Percentages and Interest Rates
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Banks: Bank Assets
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Banking: The Importance of Good Communication Skills
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Banking: Teller Cash Handling
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Banking: Selling Nondeposit Investment Products
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Banking: Responsibilities of the Teller
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Banking: Pandemic Planning
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Banking: Loan Processing – 03. Compliance
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Banking: Loan Processing – 02. Verification
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Banking: Loan Processing – 01. Taking the Application
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Banking: Electronic Payment Systems
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Banking: Cross-Selling