Industry Specific
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Banking: Antitrust Law Overview
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Lending Laws
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Banking: Signs of Check Fraud
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Banking: Types of Check Fraud
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Regulation B: What Is the Equal Credit Opportunity Act?
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The Fair Housing Act
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Bank Secrecy Basics: What is Money Laundering?
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The Fair Debt Collection Practices Act (FDCPA)
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The Truth in Lending Act (TILA) and Regulation Z
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So What’s the Big Deal?
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Negotiable Instruments and Endorsements
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Hotels and Inns: Valet – 01. Appearance and Professionalism
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Hotels and Inns: Tourist Attractions – 02. Serving the Guest
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Hotels and Inns: Housekeeping – 04. Interacting with Customers
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Hotels and Inns: Housekeeping – 01. Cleaning Guest Rooms
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Hotels and Inns: Front Desk Customer Service – 05. Handling Upset Guests
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Hotels and Inns: Front Desk Customer Service – 04. Telephone Techniques
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Hotels and Inns: Front Desk Customer Service – 02. Check-In and Check-Out