Customer Service
Mostrando 1225–1242 de 1461 resultadosSorted by latest
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Develop Customer Relationships With a Contact Economy
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A Brand Story: Engaging Customers to Build Genuine Relationships
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Controlling the Conversation
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Handling Complaints
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Having Tough Conversations
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Customer Success Management
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The Use of Positive Language
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Ability to Admit You Don’t Have All the Answers
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Clear Communication
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Using Rapport
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Customer Persuasion (Global)
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Dealing with Emotional & Angry Customers
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Customer Empathy (Global)
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The Art of Patience
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Taking Responsibility
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The Innovators Solution: Creating and Sustaining Successful Growth | Michael E. Raynor, Clayton Christensen
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From the Head to the Heart: Create a Positive Emotional Experience in Your Day-to-Day Business and Make Your Competition Irrelevant
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Ignite Customer-Driven Innovation