Customer Service
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Basic Selling Skills from A-Z: B – Benefits
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WACTEO: Basic Internal Customer Service: 06. Work to Resolve Conflict with Others
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Basic Selling Skills from A-Z: A – Ask for Time to Talk
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WACTEO: Basic Internal Customer Service: 01. What is WACTEO?
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WACTEO: Basic Internal Customer Service: 03. Internal Service is Everyone’s Responsibility
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Basic Selling Skills from A-Z: U – Understanding Needs
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Strategic Sales: Strategic Customer Development
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Strategic Sales: Building Relationships
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Strategic Sales: Basics of Strategic Sales
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Customer-Oriented Communication on the Phone
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Customer Centricity: Understanding, Inspiring and Retaining Customers
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Venta estratégica: construir relaciones sólidas
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Venta estratégica: principios básicos de la comercialización estratégica
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Customer centricity: el cliente como factor clave
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L’orientation client: Comprendre les clients, les convaincre et les fidéliser
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Strategisches Verkaufen – Die strategische Kundenentwicklung
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Strategisches Verkaufen – Beziehungs­­gestaltung
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Strategisches Verkaufen – Grundlagen des strategischen Vertriebs