Customer Service
Mostrando 667–684 de 1461 resultadosSorted by latest
-
Service Simulations: The Hangover – Addressing Weekend and Late Night Callers
-
Service Simulations: Rules of Attraction – Respond to Inappropriate Communications from Customers
-
Service Simulations: Reality Bites – Responding to Unreasonable and Irrational Callers
-
Service Simulations: The Terminator – Handle Threatening Phone Calls
-
Service Simulations: Les Miserables – Demonstrating Confidence in Your Organization on Customer Calls
-
Service Matters: Who Would Replace You?
-
Service Simulations: Show Me the Money – Calls with Demanding Customers
-
Service Simulations: Back to the Future – Better Serve Senior Customers Over the Phone
-
Service Simulations: Extremely Loud and Incredibly Close – Calls with Distracting Noise and Disruptions
-
Service Matters: Advice for New Team Members
-
Service Simulations: Top Gun – Take Ownership and Ensure Customer Confidence
-
Service Simulations: Look Who’s Talking – Keeping Customer Calls Focused and On Track
-
Service Matters: What’s in It for You?
-
Service Matters: Introduction (American English)
-
Service Matters: Is the Customer Always Right?
-
Email Matters: Internal Customer Service
-
Service Matters: Motivation to Excel
-
Service Simulations: Just the Facts, Ma’am: Handle Emotional Callers with Empathy