Customer Service
Mostrando 649–666 de 1461 resultadosSorted by latest
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Customer Orientation
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Active and Empathetic Listening
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The Front Line: Managing Difficult Cases
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Customer Experience at the Store
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Omnichannel – Developments in the Store Manager’s role
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Exceptions for Understanding, Exceptions for Changing
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People Management: the 5 pillars of Store team management
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The Store Manager’s four hats
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Sales Techniques: Securing Referrals
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Visual Merchandising
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The Store Manager’s role
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The main KPIs to manage Store performance
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Post-Sales: Managing Customer Complaints
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Post-Sales: Developing Customer Loyalty
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Post-Sales: Ensuring Customer Satisfaction
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Sales Techniques: Eliciting Information
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The Path to Customer Success
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Omnicustomer: a customer-specific sales techniques