Customer Focus
Mostrando 577–594 de 789 resultadosSorted by latest
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Podcast: Overcome difficult situations with customers
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Public Service: How to Manage Difficult Situations
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How to Create a Customer Journey Map
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Podcast: Customer complaints and claims are not a problem
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Podcast: The customer comes first. Keys to the customer-centred approach
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Podcast: Surprise your customers… and your insiders too
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User Story Mapping
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Podcast: How to create an experience that surprises your customers
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How to give bad news without losing customers
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User Experience
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How to Show a Service-oriented Attitude in the Public Sector
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How to Successfully Overcome Difficult Situations with Customers
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Gain Customer Loyalty by Demonstrating Excellence
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How to Provide the Best Online Customer Service
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Increase Customer Satisfaction by Creating a Customer Experience Culture
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Improve the Customer Experience
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Customer Centricity: The Customer At The Centre Of The Business
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How to Detect and Awaken Customers’ Needs