Customer Focus
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Fundamentos de vendas e atendimento ao cliente
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Fundamentos de ventas y servicio al cliente
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Sales and Customer Service: Customer Focus
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Sales and Customer Service Essentials
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Handling Customer Complaints
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Developing a Complaint Management Policy
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Managing Key Accounts
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Measuring Customer Service
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Developing Great Customer Service Skills
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Turning Customer Complaints Into Opportunities
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The Customer Perception Ladder
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The Importance of Good Customer Service
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Communication Channels for Great Customer Service
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Great Customer Service Via Email
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Great Customer Service Communication
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Delivering Great Customer Service
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Transitioning Your Mindset to be Customer-Centric
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9 Tips to Align Your Business with Your Life