Canadian French
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Telephone Techniques: Hold, Please
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Telephone Techniques: Phone Etiquette
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Telephone Techniques: Taking Calls
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Telephone Techniques: Taking Messages
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Territory Development Introduction: 01. The Realities of Selling in the 21st Century
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Territory Development Introduction: 02. The New Sales Skills
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Territory Development Introduction: 03. The Sales Funnel
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Territory Development Introduction: 04. How Customers Want to be Sold to
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Territory Development Introduction: 05. Exceptional Service
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Territory Development: Territory Administration – Record Keeping
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Territory Development: Territory Administration – Using CRM Effectively
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Territory Development: The Sales Process – Advanced Questioning Techniques
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Territory Development: The Sales Process – Overcoming Objections
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Territory Management: Analyzing Territory
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Territory Management: Managing a New Territory
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The 4 P’s For Creating Loyal Customers
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The ABCs of CBD: 02. The CBD Market
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The ABCs of CBD: 03. CBD Retailing