Effective Communication Skills: Leadership, Appreciation, and Productivity

The relationship between managers and employees is the bedrock of survival and success for all organizations. Learn how the quality of this relationship can be shaped by the quality of the communication between them-beginning with tools you can use as a manager. This lecture, presented by Dalton Kehoe, is from the Effective Communication Skills series. Effective Communication Skills is your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness—especially by overcoming the psychological and biological hard-wiring that often gets in the way of success. These 24 mind-opening lectures by Professor Dalton Kehoe, packed with the tools and strategies you need, are a powerful exploration of what’s really going on in any conversation you take part in.