The Keys to Empathy

Empathy is one of our greatest interpersonal skills because it allows us to have better communication with people around us and increases our understanding of others. We know empathy can simply mean to ‘put ourselves in the other person’s shoes’, but it can also mean to take an active role in getting to know the people around you.
The importance of empathy in the workplace is
Demonstrating empathy in the workplace — a key part of emotional intelligence and leadership effectiveness — also improves human interactions in general and can lead to more effective communication and positive outcomes, in both work and home settings.