Dealing with the Dark Side

You have to understand that the dark side suggests problems, challenges, difficulties, and drawbacks related to structural issues that exist in business. Even though the Internet is a useful tool, it does have a dark side. Because interactions are not face-to-face, many people ignore basic civility. Harassment, trolling, and threats occur far too often online. Additionally, we all make mistakes when we address other people online. When you encounter the dark side of the digital world, you need to know how to handle the situation.