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It is useful to have clients answer their own objections. The questions that you ask about objections will show you how to move forward. A client who provides a reason for the objection is telling you what he or she needs to strike a deal.
Having a plan for quickly and effectively managing unhappy customers can make your company more adept at handling complaints and finding a resolution to them that satisfies the customer as well as your business. Keeping your clients happy can go a long way to improving your business.
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