The Importance of Tone

One truth about effective leadership is that when things go right, you will want to deflect the praise to your team members, but when things go wrong, it’s all your fault.
In the workplace, tone plays a huge role in productivity. If a manager or colleague sounds irritated, disinterested, or bored when providing supervision or suggestions, they are manifesting a negative tone. This can impact how employees see their manager or colleague, damaging overall morale and engagement. Your tone of voice encompasses your words.