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Etiquette and customer service go hand in hand. When you’re courteous to someone, they’ll also be more likely to be attentive or lenient towards you when needed. In the same way, if a coworker is rude or dismissive of your needs as their co-worker who’s providing them with a service—whether it has something do with their job description at work (being an assistant for example) but doesn’t have anything directly related to what that person does day-to-day—then it can lead not only both parties involved feeling bad about themselves and being unproductive for the company overall, but may even affect how others perform on any given task that requires teamwork within the organization due to people’s attitudes reflecting one another during interactions where communication is key.
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