Getting to the Root Cause

In this topic, we will learn how to delve below the current conflict to the root of the problem. This phase is important for long-term resolution, rather than a Band-Aid solution.
Root Cause Analysis is a useful process for understanding and solving a problem. Figure out what negative events are occurring. Then, look at the complex systems around those problems, and identify key points of failure. Finally, determine solutions to address those key points, or root causes.
The easiest way to understand root cause analysis is to think about common problems.