Creating Effective Teams

Are you team-ready or not—that is what you want to know. Or, to put it differently, the question is not whether you’ll be part of a work team. You will. The question is whether you’ll know how to participate successfully in team-based activities. Teams are discussed all the time, but why are teams so important? There are several reasons. Customer satisfaction improves significantly when you use a team approach. Why do you think that is?