Managing Conflict in the Workplace

Dealing with conflict at work can be uncomfortable, frustrating, and tiring. However, conflict isn’t necessarily a bad thing – it can help your team and company grow and improve. How you manage it can determine the success of the team, idea, or product. There are different managerial decisions you can make to diffuse and work through conflict, and different styles of managing conflict. In this course, you will learn about ways of managing organizational conflict, conflict management styles, and other considerations that must be made when addressing conflict in the workplace.