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Establishing Performance Goals and Expectations

Your employees perform best when they know exactly what’s expected of them. This course for managers will help you to establish ambitious yet achievable benchmarks for your employees. Discover how to create effective performance goals with clear measurement criteria that will help your organization meet its objectives. Then, you will learn how to refine the goals and expectations by tailoring them to the employee. Lastly, you will learn how to evaluate the employee’s performance and provide feedback and support.

This narrated course includes links to supporting information, exercises and quizzes for an engaging learning experience. It also includes handy printable checklists, plans, and measurement tables to stay organized and on track. Take the final exam at the end of the course to earn a Certificate of Completion.
In order to obtain a course certificate for NASBA CPE credits, please email info-nasba@opensesame.com with the following information:
Learner name:
Course title:
Completion date:
Course type: (online self study course)

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