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In this course, you’ll learn how to take a pro-active approach to resolving unsatisfactory workplace performance by developing an effective plan of action that tackles deficiencies and establishes expectations. You will discover the importance of providing consistently fair and objective corrective action with employees. We look at the legalities involved in disciplinary action and why 2-way communication is needed to provide the employee with clear, predictable outcomes for continued poor performance.
In order to obtain a course certificate for NASBA CPE credits, please email info-nasba@opensesame.com with the following information:
Learner name:
Course title:
Completion date:
Course type: (online self study course)
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