Sales Is Just Great Service

Banks today are under competitive pressure to expand their services or lose customers. In this course, you’ll learn how to stay up to date with trends in financial services. Under siege from non-traditional, rival institutions, banks of every size are striving to meet a broader range of customer demands to avoid losing those hard-won accounts for lack of the latest products. This course focuses on the specifics of new market demands, how to maintain customer satisfaction in this hyper-competitive environment, and the need to constantly retrain staff in the newest financial plans and instruments.

This course includes audio, clickable links with additional resources, and learning activities to ensure your comprehension. To receive a Certificate of Completion, you must pass a final test available at the end of the course.