Assertiveness: Know Your Profile: Part A

Discover your level of assertiveness and how much you rely on the 3 fallback behaviors – passivity, aggression or manipulation – by completing your assertiveness profile. In this course, we’ll explain the principles of assertiveness and its many benefits. Then, we’ll introduce you to the characteristics, origins and consequences of passive and assertive behavior in the workplace. By developing your awareness of how much you use these fallback behaviors, you will be in a better position to reduce them and increase your assertiveness instead.This 15-minute course is the first part of a two-part series. This course includes real-life scenarios, exercises and quizzes for an engaging learning experience.