Customer Relationship: Creating Commitment

Enhance your customer service with the strategies outlined in this course, which will help you meet customer needs and build long-term relationships. Customer service is key to your business success; in this course, will take you through the steps to building customer loyalty. Designed for business leaders, managers, sales representative and customer service agents, the 15-minute video course includes activities that let you put your knowledge into practice and downloadable resources to facilitate learning.US English version.