Three Routes to Good Communication (GB)

This course on communicating well shares the simple actions you can take to ensure that your workplace conversations are not only productive, but also positive. Hands on hips and tapping toes are body language signs that we all recognize, but what about the more subtle signals you send? In this module we take a look at how to build a high quality rapport with your colleagues through a positive, 2-way communication style. You will learn the importance of speaking plainly and listening effectively, as well as the significance of simple physical gestures during a conversation. This course includes a 15-minute video and a Synthesis file for referencing the key messages. The tips and advice on how to draw others into the message you are relaying are valuable takeaways from this interactive module.