Managing Difficult Employees

Organizations are able to operate at their highest levels when they have a culture where everyone treats each other with civility and respect. However, even in the best-run organizations, employees sometimes engage in inappropriate and disruptive behaviors. Training managers on how to properly handle these ‚Äúdifficult” employees can help prevent negative consequences that can affect other employees and the overall organization, including lower job satisfaction, higher employee turnover and reduced productivity. Whether incidents arise when employees are working remotely or in the physical workplace, training is an essential step in preparing managers to address behavior problems promptly and reduce the potential risks associated with disruptive behaviors.