Dealing with Annual Reviews’ Difficult Situations: Part B

In this training course, you will learn to establish a good atmosphere for communication and handle difficult situations stemming from organisational factors. In Part B, you will learn how to handle specific, difficult situations between a manager and a staff member. This course will cover different situations including disagreements over objectives, evaluation of a high-potential staff member, difficult individuals and more. You will apply practical recommendations through managerial roleplays.