Inclusive Language

The goal of communication is that the listener understands the meaning you are trying to convey. If listeners feel left out or offended by the words you use, they may not receive the intended message. By being aware of the way others might interpret the language we use, we can make sure that listeners feel included and our message is heard. This course teaches how to use inclusive language in the workplace to make our communication both more respectful and more effective.

Topics:
How to Spot Non-Inclusive Language and Replace it with Inclusive Alternatives
When is Gendered Language Appropriate and When is it Not
Use of Names and Pronouns
What to Do When You Make a Mistake
When to Reference Personal Characteristics like Race, Gender, and Age
Resources for Checking Bias in Writing