Crucial Conversations: Tools for Talking When the Stakes Are High | Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory

Discover insights from the book “Crucial Conversations: Tools for Talking When Stakes Are High” by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, and Emily Gregory. In this course, you‚It’ll learn techniques to navigate difficult discussions and gain skills to communicate effectively, maintain composure, and understand others’ perspectives. This course is ideal for anyone facing tough conversations in their personal or professional life. After this course, you‚It’ll be able to confidently apply your insights to handle crucial conversations and build stronger relationships.