Serving Alcohol Responsibly

This course is designed to equip you with the practical skills and knowledge needed to serve alcohol responsibly and with confidence. You’ll learn what’s expected of you and gain a clear understanding of the roles of Designated Premises Supervisors and Premises Managers. The course will cover how to verify identification accurately, recognise fake or inadequate identification, and handle refusals effectively while maintaining compliant records. Additionally, you’ll explore the effects of alcohol on the body to help you spot signs of severe intoxication, ensuring a safe and enjoyable environment for everyone.¬†Ensuring the safety of others as well as yourself is paramount and often poses challenges.