Leading Innovation: Building Innovation Teams

Innovation helps organizations respond to customer needs and exceed their service expectations. Every organization with competitive edge has to innovate to stay in the market. As a leader, you are responsible to drive innovation in your team. Leading innovation often requires a change of organizational culture, behaviors, and processes.

In this course, you will learn that employees are more comfortable with innovating if they have an established process to work through. Combining the inherent discomfort of innovating with the predictability of a process is the way to proceed.