Why do airlines sell too many tickets? | Nina Klietsch | TED-Ed Animation

Lesson creator Nina Klietsch’s ‚ÄúWhy do airlines sell too many tickets?” explains the math behind overbooking and why it’s become such a common practice for many different businesses. The concise TED-Ed animation shows how what seems like an annoying oversight is actually a very practical business strategy designed to maximize profits. A great lesson for students or companies aiming to teach employees about process improvement and business math, this animation clearly illustrates the economics behind what can feel like an aggravating, nonsensical tactic from the customer side.