Complaints: Reporting and Investigation Procedures

When an employee is unhappy or dissatisfied with the settings of their workplace, they have the right to file a complaint or grievance with their immediate supervisors, managers, and HR personnel. A complaint raised must be taken seriously, irrespective of whether the employee’s complaint is valid or not. When workplace complaints are ignored or brushed under the carpet, it can lead to further damage to a business.¬†

This training is meant for: 

Business Leaders
Business Consultants
Entrepreneurs
Compliance and policy officers
HR Executives
Anyone who is interested in learning about Complaint Management