How humans and AI can work together to create better businesses | Sylvain Duranton | TED Talk

In the TED Talk “How humans and AI can work together to create better businesses,” Sylvain Duranton explains how companies are trying to become less bureaucratic and more agile by relying on artificial intelligence. However, Duranton argues that AI operates like bureaucracies and can create a new form of bureaucracy, “algocracy,” where AI and robotics take critical decisions by rules outside of any human control. Duranton presents a choice between carrying on with algocracy or deciding to go for “Human plus AI.” The solution is to weave together AI with people and processes to maximize business strategy and regulate change management. Duranton highlights the importance of keeping humans in the loop to avoid the possible negative consequences of AI’s decisions.