Managing Expectations

Managing Expectations’ is a micro-learning course that looks at the best ways of communicating expectations, and maintaining a positive professional relationship, whether it be with colleagues or customers. It will be extremely valuable if you’re aiming for your deliverables to have a positive reception.

You’ll look at practical solutions like setting objectives, project planning and working to deadlines to keep those involved in the project on the same page. You’ll also discover how past experiences can be useful tools when outlining what others can expect from you.