What You Need to Know about Digital Intelligence (DQ)

This ‘What You Need to Know about Digital Intelligence (DQ)’ micro-learning course has been designed to help you develop customer loyalty and trust on digital platforms.
In the digital age, finding ways to retain your best customers is more important than ever. In this course, we’ll focus on the ‘Customer Continuum’ model and explain how you can apply it to your organisation so you can continue on an upward trajectory to success!
Once this course is completed, you will be able to retain your best customers, attract new customers through recommendations and create a virtuous circle of customer engagement.