Delegating Key Account Management

Appropriately ‘Delegating Key Account Management’ is vital to your organisation’s long-term success and this micro-learning course will demonstrate how. Each account requires special consideration to succeed, so ensuring the account is managed correctly from the start is essential. The individual selected to manage an account has an influence on the entire process, so it’s crucial that this decision is given proper consideration. This video demonstrates how best to identify your key accounts and also discusses the essential skill-sets required for managing them.