Business English Series: Making Small Talk

Making Small Talk (Business English Series)’ is a micro-learning course to support you in creating conversation with those you haven’t met before. First encounters can be unnerving and awkward, following these tips and tricks can help to ease the anxiety that comes with these social interactions.

This course highlights the benefits of using open question techniques to develop a simple question into a pleasant conversation. You’ll also learn the importance of expressing interest and engagement whilst listening to your new associate.