Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time | Rob Volpe

With empathy becoming a new catchphrase in leadership, Rob Volpe’s Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time provides the fundamental outline on the five steps to empathy that every person in leadership needs to conquer - dismantling judgment, asking good questions, actively listening, integration of understanding, and using solution imagination.