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A change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
As a manager you must be prepared to meet with the employee and have specific examples of how the employee is resisting the change (and/or) new procedures and how that is negatively affecting the organization. To be effective, a manager must get a commitment to meeting a goal.  This is an important step.
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