TrainingBriefs® What’s With the ‘Tude?

We can’t make someone change his or her attitude. But we can choose how we react. That’s why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.

Nobody likes to deal with a difficult attitude…but did you ever stop to think about what kind of price we’re paying for that self-imposed misery?