Got Leadership?‚Ñ¢: Communication Skills for New Supervisors

Good communication skills are vital to being an effective leader. They are especially important when discussing issues affecting performance or work rules with employees. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish. This course outlines and informs the learner about coaching questions, problem-solving question and setting boundaries with employees.