TrainingBriefs® Leveraging the Power of Emotional Intelligence

Emotional intelligence is the capability to identify and manage one’s own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one’s goal(s).

Learn how you can leverage the power of emotional intelligence when you have a boss who just doesn’t seem to want to listen.