Business Phone Calls: Complaint Handling

“I’m not interested.”
“I’m sorry, it’s not for us.”
“Is it you again?”
“Is it even possible that…?”
“I really don’t think that…”
“Have you understood the problem or not?!?”

Is this all you ever hear on the phone?

In this course, you will learn how to handle complaints and objections with minimal effort, and always have a win-win situation!