What to Say When – Team Building Series: What to Say When You See an Opportunity to Do Things Better

You’ve devised a new way to improve a process at work but what’s the best way to get your idea adopted? This course will illustrate how to get the manager’s ear. We’ll also demonstrate that how you present your idea is just as important as the idea itself. Surely, a great idea will speak for itself, won’t it? Not necessarily. Your manager is continually in pressure situations, so it’s important to get his or her undivided attention at an opportune time without adding to their stress. We’ll discuss the importance of planning your approach, anticipating potential objections, and setting a timeline for a decision to be made.
Timing is everything. This course will show you how to approach your manager in the right way to get buy-in for your ideals. Complete the course quiz at the end with a score of 80 percent or higher and receive a certificate of completion.