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This course addresses the critical aspects of recognizing and addressing discrimination, harassment, and promoting effective communication and conflict resolution in the workplace. Participants will gain insights into identifying discriminatory behaviors, understanding relevant laws and policies, and fostering open communication. The course further explores the pivotal role of supervisors in handling complaints of discrimination and harassment, emphasizing active listening, documentation, impartial investigations, and appropriate actions. Additionally, supervisors will learn strategies to promote a culture of effective communication, empathy, and acknowledgment, creating an inclusive work environment.
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