Know Your Team: Communicating With Each Individual

How do you connect with individuals on your team, guiding them through their ups and downs? In this course, Coach Dusty May of the University of Michigan Wolverines shows you how to gauge others’ emotional states and deliver the message they need in the moment. You’ll learn how to flex your communication style with different strategies tailored to individual needs. Finally, you’ll discuss how to bolster your team’s communication norms so that everyone feels supported. After this course, you’ll have a fresh perspective on how a leader can meet the needs of team members through effective communication grounded in empathy.