Accountability and Empathy: Setting Standards

What does it take to set and uphold high standards in your team? In this course, Chris Young, Executive VP and General Manager of the Texas Rangers, shares how he leads with empathy and humility, holding players to high standards while understanding their challenges. You’ll learn how to combine empathy with accountability to help others achieve their best performance. You’ll also reflect on how personal standards shape your leadership and interactions. After this course, you’ll be prepared to set standards that push your team to succeed while creating a supportive and empathetic environment.