Leadership Essentials: Crisis Leadership for Frontline: Communicating Effectively During a Crisis

One of your most important tasks as a leader is to be a link between your employees and the company. You communicate company updates, changes to policies, and listen to your employees’ concerns and share them with upper management. During a crisis, this role is amplified and is even more important. In times of uncertainty, your employees require information to stay calm, aware, and productive. In this topic, you’ll learn several ways you can enhance your communication during a crisis to help make sure your employees maintain their motivation and feel confident that you’re helping them get through the crisis.